Privacy
Notice

1.The Information We Process

We regularly collect and process personal information provided by or in respect of our customers and other counterparties, which may include any or all of the following:

1. name, delivery address, billing address, email address, and other contact details;
2. company name, job title, and accounts contact details (for business customers);
3. payment details, including bank account and credit card information; and
4. online and website information based on your interaction with us, including Internet Protocol (IP) address, device information, site visits, and order history.

2.Purposes of Processing Your Information

We collect, handle, process, store and use your personal information for the following purposes:

1. providing the products and services that you have requested or purchased, including the delivery of bottled water and management of bottle deposits;
2. entering into or completing a contract or transaction with you;
3. managing and maintaining our relationship with you, including ongoing customer service and account management;
4. communicating with you about our products and services, including sending notifications, delivery updates, and price change notices;
5. processing, collecting and otherwise dealing with payments and deposit refunds;
6. recovering unpaid amounts and managing overdue accounts; and
7. complying with applicable laws, regulations, court orders, and similar requirements.

Unless you have told us that you do not want to hear from us, we may send you marketing information about our products and services which we believe may be of interest to you, by email, telephone, or other forms of communication.

3.How We Hold and Share Your Information

We take all reasonable steps to safeguard the physical and electronic security of personal information that we hold, and require that service providers to whom we transfer personal information also take such steps.

We will not share your information with anyone else except:

1. where we have your consent;
2. where required to perform the relationship we have with you, for example to deliver products or process payments;
3. where required for compliance with applicable law or regulation, or a court order or similar requirement;
4. with third parties providing services to us, such as payment processors, IT service providers, software providers, debt collection agencies, auditors, professional advisers, and other agents acting on our behalf; or
5. where it is otherwise permitted by law or necessary for our legitimate interests and not inconsistent with the purposes listed above.

We may transfer your personal information to organisations outside of the Cayman Islands, including to countries where data protection laws may be less stringent than they are in the Cayman Islands.

4.Your Rights

Individuals whose personal information we hold have certain rights, including the right to be informed of and to access the personal information that we hold about you, and the right to require us to cease processing, or cease processing for a specified purpose, your personal information.

If you wish to exercise any of these rights, or if you have any queries or complaints about how we use your personal information, please contact us at:

5.Updates to This Notice

We may update this Privacy Notice from time to time. When we do, we will publish the updated Notice on our website at www.lebleu.ky/privacy.